PCAA provides Emergency Medical Service to a forty two square mile coverage area consisting of five municipalities and 76,000 permanent residents. The population swells considerably during weekdays due in part to a large corporate and industrial presence, for which thousands more commute to work in our communities. The district is also a center for consumer activity with a significant number of commercial and retail venues. The municipalities serviced begin with “The Heart of Montgomery County” Norristown Borough, Plymouth Township, East Norriton Township, West Norriton Township, and Worcester Township. The geographical jurisdiction is made up of urban and suburban locals, which are surrounded, filled, and bypassed with major routes, roadways, and limited access highways. A heavy volume of daily transient traffic travels through the coverage area, further increasing the population and service responsibility.
PCAA is a 911 Emergency only, Advanced Life Support, Paramedic Ambulance Service. Plymouth Ambulance, known as Montgomery County Medic 308 responds to an average of 10,000 emergency calls for service annually. In order to handle that continuous volume of calls, Plymouth Ambulance staffs three stations 24 hours a day, 7 days a week. A “Float” or roving unit is also always on status and staffed by a squad officer/supervisor. This unit handles second calls for each zone or sector while the primary unit is busy, and responds to serious calls which require more resources and an officer such as trauma, rescue, or fire. An additional float unit is placed on status during peak hours on weekdays. Montgomery and Mercy Suburban Hospitals are the primary destination facilities, and are both centrally located within our service area. These two local general hospitals are capable of handling most cases including interventional cardiac catheterization and maternity. Specialty resource centers are often used for cases involving trauma, burns, and pediatrics including Hospital of the University of Pennsylvania, Temple, and Children’s Hospital Of Philadelphia respectively. Plymouth Ambulance maintains a professional working mutual aid relationship with local police, fire, and air-medical services to ensure that the most efficient and effective public safety is consistently provided.